Gypsy Rose Vintage endeavours to provide each customer with the highest quality handmade accessories. If for any reason you are not satisfied with the quality of our products we maintain a 30 day returns policy providing that the item has not been worn and is returned to Gypsy Rose Vintage in the original state with tags attached.
You must advise us that you wish to cancel the item(s) within 14 days of receiving your order and return your order within 30 days of receipt of your item(s).
We are happy to offer a replacement product providing the request is considered reasonable.
Bespoke/custom/personalised items cannot be returned unless there is a fault with the product.
Please note that if you are returning an item it is your responsibility to pay for the return postage charge. If any item is returned to us in an unsuitable condition, we may send it back to you so please ensure that it is packaged securely. We recommend items are returned via a Signed for service.
If you are returning any items, you must contact us prior to sending the items so that we are aware of their return. Please keep your proof of return postage until we have confirmed by email that all of your returned items have been processed. Once we have confirmed receipt of the item(s) and we are happy with the condition we will process your exchange or issue a refund or exchange.